I see an artwork I like, but I don’t know how big it is?

Click on the artwork you like and you will see an enlarged photo of the piece on the left hand side of the page.

Scroll down below the piece and there are all the details as ‘Additional Information’, including the dimensions.

I see an artwork I like, but I don’t know how to buy it?

We have got you covered. Click on the artwork you like – you will go to a page with a larger photo of the artwork and all its details. Below the details, you will see a button: Add to Cart. Simply click it. Once you have done that, you can either check out immediately (a button will come up) or add more artwork to your cart. You can also click on the trolley at the top of the page to check out. You can pay us via Credit Card or PayPal.

Is my transaction secure?

We take the utmost care and concern for your privacy while you’re shopping on our site. We will never share or sell your information to any third party, and the information we collect is solely used to contact you about your order if necessary.

Transactions on our site are secured using encryption technology to ensure that your personal information (especially your name, address and credit card number) stays out of the wrong hands, and cannot be read or intercepted as it travels to our payment processing system.

You can also EFT directly to 1340Gallery’s account if you wish.

How much does delivery cost?

Please contact us for international rates included the pieces you are wanting to purchase.

Do you ship internationally?

Yes, we do! We’re excited about our international customers and work to offer the most reasonable shipping rates possible.

Please contact us for international rates included the pieces you are wanting to purchase.

When can I expect my art to be delivered?

If it’s a national delivery, usually around 5 – 10 working days. If it’s international, usually between 10 – 15 working days.

All days are from the day of received payment and we try get your piece to you as soon as possible.

Is the piece I am buying a limited edition print?

No, all the pieces on 1340Gallery are once-off, 1 of 1 editions.

Can I buy an artwork as a gift for my friend?

Yes, you can (and, can we be friends?)! Proceed as usual and when you get to check-out:

  1. Select ‘Ship to a different address’ and place your friends details here.
  2. State ‘This is a gift’ in the comment section and include the note you would like written on the card to them.

What is your return and refund policy?

Unused and unopened orders may be returned within 15 days of receipt for a refund. Once we receive the returned item(s) the charges will be credited to you (shipping costs are non-refundable). Used, opened, and/or final sale items cannot be returned.

This does not apply for customised orders. Customised orders are non-refundable once your order is confirmed.

The artwork I want to order has been sold?

1340Gallery offers a commission service.

We will contact the artist to see if they would like do a similar piece to what was sold and then put you and the artist in contact.

Who can submit art to 1340Gallery?

1340Gallery supports the work of all emerging artists. However, at this point, registration is on an invitation basis only. Later, our platform will be open for all artists above 18 years of age.

We review applications on a weekly basis and if accepted, you will be contacted by a member of the team following our next Application Review. Registration on invite is free of charge. If accepted for presentation, you will be required to read and agree to our Terms and Conditions of presentation, before your profile is made live online, or before we can start selling your work.

Do I need to send you professional photographs of the artwork?

No that’s not necessary… but do make sure you portray your artwork the best way possible.

What type of art do you take?

We currently accept a variety of mediums, including: painting, collage, photography, drawing, sculpture, printmaking, mixed media, limited edition prints, installation, and open edition prints.

Do you accept photographs?

We do, but the photographer needs to be ok with the print being limited-edition.

Does the art have to be framed?

No. That’s up to you. But if you are to frame your pieces please make sure you use quality frames. We generally feel unframed pieces work best as buyers taste varies. (PS. Please do not send us framed pieces if we have not accepted them in submission.)

How does the pricing work?

You set the price. When setting the price, take into account how long it has taken you to make the piece and the cost of materials you have used.

Do I need to pay 1340Gallery to be on the platform?

No. If you sell an original artwork, 1340Gallery won’t take any commission on the final sale price. We believe that the artist has the right to keep all profits from their work.

1340Gallery is a platform designed specifically to support artists, by giving them 100% of the proceeds from the sale of their artwork.

If I sell an artwork, when do I get paid?

1340Gallery makes payments to artists on the last working day of every month (for any art sold in the previous 4 weeks).

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